When was the last time you talked to your users?
Do you want to do it more?
What’s stopping you?
I can help you work it out, get rid of what’s blocking you, and actually start talking to and learning from your users.
Do you have that nagging feeling that the thing you’re working on might not be what exactly what would get your users really excited?
Maybe you want to learn by talking to your users but don’t know exactly how to phrase your questions.
Maybe you know exactly what you want to ask but don’t know where to find the right users to talk to.
Or maybe you’re just really busy and don’t have the headspace to work it all out for yourself.
Let me help
I’m Polly, a user researcher with over a decade of experience working with organisations both big (think the Government Digital Service, Dyson, Honda, the Royal Navy, Booking.com) and small. Often, I’ve been the first user researcher in a company, so I know exactly how to help people who want to understand their users better but don’t know where to start.
I offer user research coaching for designers, product managers, and founders—anyone who knows they need to talk to their users but needs help to do it well for themselves.
If you think you need more hands on help to get a chunky piece of research done then I also offer full service user research consultancy.