I coach product managers, designers and founders to be able to answer the questions that matter about their users.

My 6-week coaching programme includes:

1-2-1 calls

You’ll get one 60 minute call per week (depending on how long you need) with me to cover exactly what we need to cover. No pre-defined topics or generic video content.

Unlimited a-sync support

You can email or WhatsApp me whenever you have a question or need my input. I’ll reply within 24h (within working hours)

A bespoke approach

Our first conversation will be dedicated to defining exactly what you want to get out of the coaching. I’ll make sure everything we do from there moves us closer to those goals.

Is it right for you?

If you’re a designer, product manager, or founder who wants to understand their users better or get feedback from them on something, chances are the answer is yes. Specific challenges that would be perfect for this programme include:

  • Getting to know your users’ needs, challenges, and priorities better

  • Testing a new feature to see if it’s easy to use and intuitive

  • Testing an idea that you have but don’t know if users will love it as much as you do

  • Identifying usability problems that are preventing users from making the most of your product

You also need to be able to dedicate several hours a week to the programme. Some weeks will be heavier than others, but it should never be more than 6 hours a week.

FAQs

  • I will get back to you within 2 days (within working hours) to schedule a 15min intro call. During this call I'll find out a little bit about you to check that the programme will be a good fit for you. You can ask me any questions you have well.

    If we're both happy, I'll send you a payment link and as soon as you're paid up we can schedule our first proper session.

  • Yes. We can paused the programme for a week or two to accommodate busy periods, holidays and the like. I’d appreciate it if you give me at least 1 weeks’ notice if you need to do this.

  • That’s the goal! You’ll be carrying out all the steps of running a research study yourself during the course. I will also provide templates and resources that you can reuse in future research studies.

    However, there are many different research methodologies out there and we will only carry out one during the programme, so it’s likely that you won’t feel confident with the whole range of research methodologies.

    The good news is that you don’t need to. I’d say that 80% of research studies use 20% of research method, so you’ll already be quite close to that!

  • If you already work with or close to a user researcher, I would advise caution before joining the programme. The researcher(s) may already have policies and processes in place in your organisation that are important to follow for legal and ethical reasons. I would definitely recommend running this past them first.

    I’m happy to talk to them if they want more detail about the programme.

    Additionally, if you are a user researcher, this programme is not designed for you.

  • I can! But not as part of this coaching programme. This is about supporting you to do the research yourself.

    If you don’t have the time and need someone to do research for you, check out my consultancy service and get in touch. My email address is in the website footer.